Manage statement preferences
Decide how you want to receive your account statements.
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Here's how to set your statement preferences:
- Sign in to Servus online banking and use the main menu to navigate to the More tab.
- From the More drop-down, select Profile and settings.
- From the Profile and settings page, under Profile settings, select Set my statement delivery preference.
- Enter the email address to receive notifications when your statements are ready.
- For each account, select either Online only or Online & paper.
- Online only allows you to view your statements through online or mobile banking.
- Online & paper allows you to view your statements through online or mobile banking, and
you will receive a paper statement by mail. There may be fees associated with a paper
statement. - Once you have selected a statement option for all your accounts, select Continue.
Success! You've set your statement preferences.
More about convenient features
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Mark an account as a favourite
Create easy access to the account you use most often. Get step-by-step instructions to mark an account as a favourite.
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Create a digital goal
Set a financial goal and achieve it! Get step-by-step instructions for how to set up and fund a goal.
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Create a shortcut
Complete your most frequent banking transactions faster. Get step-by-step instructions to create a shortcut for a transaction.
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Manage top ups
Save money every time you use your Member Card with Top-Up savings. Get step-by-step instructions for how to create a Top-Up.
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Enable instant balance
Use the instant balance widget to conveniently display your account balance. Get step-by-step instructions for how to set up instant balance.
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Set up account nicknames
Get step-by-step instructions for giving your account a nickname.
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We're here for you every step of the way.
Check out our support centre for step-by-step instructions on new and returning features.
- Schedule a call
Send us an email
Email us and we’ll respond within one business day.
Phone:
Give us a call at 1.877.378.8728 to speak with someone right away.