Are you new to online banking and trying to sign in for the first time? Please give us a call at 1.877.378.8728 and we'll set you up with a user ID and password.

BEFORE you sign in to the new mobile app or online banking for the first time:

Make sure you know your user ID and password.

1. In a web browser, navigate to Servus online banking -Sign in

2. Enter your connectFirst user ID(not your member card number) and password

3. Take a moment to read through the steps to sign in for the first time.

4. Set up your security question.

5. Set up multifactor authentication.

6. Wait for a moment as your online banking is set up. Do not close your browser.

7. Once everything is set up, you'll be asked to sign in again.

8. Read and accept the Digital Banking Agreement.

9. If you have more than one member profile, select the profile you want to open and click Continue.

10. Continue with your online banking session.

More about account security

Set up biometrics

You can access your accounts using a fingerprint or facial recognition. Get step-by-step instructions to set up biometrics for mobile banking.

Set up account notifications

Always know what's going on with your account balance and transactions. Get step-by-step instructions to set up account notifications.

Set up Google Authenticator

Protect your money with an extra layer of security. Get step-by-step instructions to set up Google Authenticator for online and mobile banking transactions.

Check out our support centre for step-by-step instructions on new and returning features.

Schedule a call

Signing in for the first time

More about account security

Set up biometrics

Set up account notifications

Set up Google Authenticator

We're here for you every step of the way.