Signing in for the first time

Signing in to your online banking is easier than ever. You only need one user ID and password to access all your personal and business memberships.

Are you new to online banking and trying to sign in for the first time? Please give us a call at 1.877.378.8728 and we'll set you up with a user ID and password.



BEFORE you sign in to the new mobile app or online banking for the first time:

  • Make sure you know the user ID and password for ALL of your personal and business memberships.
  • Decide on a single user ID and password you want to use to access all of your memberships. You will sign in with this user ID and password FIRST.
  • If you are a business owner, and you have other people with access to your accounts, ask those people not to sign in until you have signed in first.

Signing in

Select one of the following scenarios:

Download the mobile app or go online to servus.ca and select Sign in.

GET IT ON GOOGLE PLAY

DOWNLOAD FROM THE APP STORE

More about account security

Set up biometrics

You can access your accounts using a fingerprint or facial recognition. Get step-by-step instructions to set up biometrics for mobile banking.

Set up biometrics

Set up account notifications

Always know what's going on with your account balance and transactions. Get step-by-step instructions to set up account notifications.

Set up notifications

Set up two-step authentication

Protect your money with an extra layer of security. Get step-by-step instructions to set up two-step authentication for online and mobile banking transactions.

Add 2-step authentication

We're here for you every step of the way.

Check out our support centre for step-by-step instructions on new and returning features.

Access the support centre