Signing in for the first time
Signing in to your online banking is easier than ever. You only need one user ID and password to access all your personal and business memberships.
BEFORE you sign in to the new mobile app or online banking for the first time:
- Make sure you know the user ID and password for ALL of your personal and business memberships.
- Decide on a single user ID and password you want to use to access all of your memberships. You will sign in with this user ID and password FIRST.
- If you are a business owner, and you have other people with access to your accounts, ask those people not to sign in until you have signed in first.
Signing in
Select one of the following scenarios:
- I have one personal banking membership/user ID
- I have one business banking membership and I am a business owner
- I have more than one personal and/or business banking membership
- I have access to one or more business memberships, but I am not the business owner
Download the mobile app or go online to servus.ca and select Sign in.
GET IT ON GOOGLE PLAY
DOWNLOAD FROM THE APP STORE
More about account security
Set up biometrics
You can access your accounts using a fingerprint or facial recognition. Get step-by-step instructions to set up biometrics for mobile banking.
Set up account notifications
Always know what's going on with your account balance and transactions. Get step-by-step instructions to set up account notifications.
Set up two-step authentication
Protect your money with an extra layer of security. Get step-by-step instructions to set up two-step authentication for online and mobile banking transactions.
We're here for you every step of the way.
Check out our support centre for step-by-step instructions on new and returning features.
- Schedule a call
Send us an email
Email us and we’ll respond within one business day.
Phone:
Give us a call at 1.877.378.8728 to speak with someone right away.