Set up biometrics

If your mobile device lets you sign in with fingerprint or facial recognition, you can use these security features to sign in to your accounts.

Here's how to set up biometrics:

  1. Sign in using the mobile app.

  2. From the landing page, use the main menu and select More (three dots).

  3. From more, select Profile and settings.

  4. From the Profile and settings page, select Security.

  5. From the Security page, select Biometric authentication.

  6. Follow the instructions on your mobile device to complete setup.

More about account security

Set up two-step authentication

Protect your money with an extra layer of security. Get step-by-step instructions to set up two-step authentication for online and mobile banking transactions.

Add 2-step authentication

Set up account notifications

Always know what's going on with your account balance and transactions. Get step-by-step instructions to set up account notifications.

Set up notifications

Set up security notifications

Get an alert if someone tries to change the security settings on your accounts. Get step-by-step instructions to ensure you receive these alerts.

Set up notifications

We're here for you every step of the way.

Check out our support centre for step-by-step instructions on new and returning features.

Support Centre