Add an INTERAC e-Transfer® recipient

Looking to send money to a person or business with a Canadian bank account? First, you'll need to add them as an Interac e-Transfer recipient. Once your recipient is added, sending and receiving money becomes quick, secure, and near-instant.

Here's how to get started adding an Interac e-Transfer recipient:

  1. Sign in to Servus online banking and use the main menu to navigate to the Interac e-Transfer tab.

    For mobile: Sign in to mobile banking and use the Move money icon at the bottom of your screen.

  2. From the Interac e-Transfer drop-down, select Manage recipients.

  3. From the Manage recipients page, select Add a recipient.

  4. From the Add recipient page, under Recipient details, enter the Name of your e-Transfer contact.

  5. Select your Preferred language.

  6. Under Transfer method, enter an email address or a Canadian mobile phone number.

  7. Use the Notification method drop-down to select how to notify your contact about a money transfer or request. You can choose between email, phone, or both.

  8. Under Security details, create a Security question and a single word Security answer.

  9. Reenter your Security answer to confirm.

  10. From the Add recipient confirmation page, take a few moments to review your new contact's details. If everything looks good, select Continue.

Success! You're ready to begin sending or requesting money from your new contact.

More about INTERAC e-Transfer

Set up INTERAC e-Transfer® Autodeposit

Get step-by-step instructions on how to set up Autodeposit for seamless money transfers effortlessly deposited into your account.

Set up Autodeposit

Request money with INTERAC e-Transfer®

Sending and receiving money is a breeze with Interac e-Transfer. Get step-by-step instructions on how to request money from one of your contacts.

Request money

Send money with INTERAC e-Transfer®

Sending and receiving money is a breeze with Interac e-Transfer. Get step-by-step instructions on how to send money to one of your contacts.

Send money

Transfer between USD & CAD

Looking for a easy way to exchange your CAD to USD? Get step-by-step instructions for transferring money between USD & CAD accounts.

Transfer USD & CAD

We're here for you every step of the way.

Check out our support centre for step-by-step instructions on new and returning features.