Update profile settings (Edit email & SMS) - Commercial

Update your email address and mobile number used for SMS alerts, security notifications, pending approvals, and multi-factor authentication.

Here’s how to update your profile settings:

  1. Select More > Profile and settings from the top menu.
  2. Under Profile settings, select Edit email & SMS.
  3. Enter your new email address or mobile number.
  4. Review the updated details and select Continue.
  5. Enter the 6-digit verification code sent to your email, then select Continue. Your contact information has been updated.

Tip: Have your email open in another window so you can quickly retrieve the verification code. A security code is required to complete this change (MFA).

More account settings

Change communication settings (Commercial)

Choose how Servus communicates with you. Get step-by-step instructions to update your preferences on a membership-by-membership basis.

Change settings

Change statement preferences (Commercial)

Switch between electronic and paper statements, managed per membership. Get step-by-step instructions to update your preference.

Update statements

Notification settings (Commercial)

Set up account notifications for specific transaction amounts, ranges, or changes in account balances.

Set up Notifications

We're here for you every step of the way.

Check out our support centre for step-by-step instructions on new and returning features.

Commercial Support Centre