Creating permission groups (Commercial)

Permission groups are the foundation of commercial online banking access control. They define what accounts users can see, what transactions they can initiate, and what level of access they have.

This feature is available to administrators only. Users cannot access online banking until they are assigned to a permission group.

Before you begin:

  • Accounts must already be added to the contract before they can be assigned to a permission group.
  • A user cannot be in more than one permission group at a time.
  • Users requiring the same permissions and access should be added to the same group.
  • Permission groups can be created in advance even without users assigned.

Here’s how to create a new permission group:

  1. Select Business > Administration from the top menu, open the contract details, and select the pencil icon on Permission Group Rules.
  2. Select Create new group.
  3. Enter a descriptive Group name that reflects the access the users will have (e.g., “Full Access Users”, “Accountants”, “$10k limit on Money Movement”).
  4. Select Add user, choose users from the available list, then assign each user a Sign type (A through E, where A is the highest approval authority and E is the lowest or no approval authority).
  5. Select Create permission rule. Choose the applicable Accounts (one, multiple, or all), Transactions (one, multiple, or all), and Permission type: Create and Approve, No Permission, Create Only, or Approve Only.
  6. Optionally, select Create a new limit within the permission rule to set a dollar amount limit or transaction count limit for a specific time period (daily, weekly, monthly).
  7. Optionally, select Create signature rule to define when approval is required. Choose applicable accounts, transactions, and the sign type combination required to authorize. Optionally set a minimum and/or maximum dollar amount to trigger the rule.
  8. Select Save to apply the permission group and return to contract details.

Permission types explained:

Create and Approve — user can both initiate and approve transactions.

No Permission — user cannot create or approve.

Create Only — user can initiate but not approve.

Approve Only — user can approve but not initiate. Users will have full access to any transactions or accounts where no restriction has been applied.

Tip: Use the Duplicate Group function to copy an existing permission group when groups share similar rules with slight variations. The duplicate retains all permission and signature rules — just add a new name and users.

More admin

Adding limits (Commercial)

Cap dollar values or transaction counts per permission group. Get step-by-step instructions to add a limit and manage spending thresholds across your contract.

Add limits

Approval workflow (Commercial)

See how the system evaluates a transaction from sign-in through final approval. Get step-by-step explanations and learn how to assign sign types to your users.

Set up approvals

Adding users (Commercial)

Add new users to your commercial banking contract, set up their contact details, and assign them to a permission group to enable access.

Add users

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